Rhode Island Turnpike and Bridge Authority
Account FAQs
- How do I sign up for a Rhode Island E-ZPass Account?
- Do I have to set up a separate account for every car I own?
- Do I have to open more than one account to use E-ZPass at other toll facilities?
- Do I have to update my vehicle and license plate information when I get a new vehicle?
- How to request uploading bulk vehicle?
How do I sign up for a Rhode Island E-ZPass Account?
- Online
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- Visit www.ezpassritba.com to sign up for E-ZPass account online
- Not for business accounts and commercial vehicles
- Existing customers may log in to request additional transponders and update account information
- Must use a credit/debit card
- In Person
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- Jamestown customer service center Monday, Wednesday, Friday 9am-1pm
- For all vehicle types
- Located at 1 East Shore Road Jamestown, RI 02835
- AAA
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- All RI locations will open new accounts only
- Do not have to be a AAA member
- Not for business accounts and commercial vehicles
- Not for vehicles with more than 2 axles or over 7,000 lbs. gross vehicle weight
- Not for vehicles requiring an external transponder
- Must use credit/debit card
- Mail and Fax
-
-
Complete an application
online right now or download an application
and mail or fax it to:
RITBA E-ZPass Customer Service Center
P.O. Box 437
Jamestown, RI 02835.
FAX: (401) 423-7036
-
Complete an application
online right now or download an application
and mail or fax it to:
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Do I have to set up a separate account for every car I own?
No, each vehicle should be listed on your application. You may interchange your transponder amongst your vehicles, provided they are the same vehicle class, or you may request a transponder for each vehicle.
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Do I have to open more than one account to use E-ZPass at other toll facilities?
No. Only one account is necessary to use E-ZPass at participating E-ZPass facilities
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Do I have to update my vehicle and license plate information when I get a new vehicle?
Yes, and it can be done on line. Login to your account and go to Vehicle/Transponder Maintenance, select the Vehicle Maintenance option and click on the ADD Button to add your new vehicle to your account. You can also update your account by calling the Customer Service Center at 1-877-743-9727 or by visiting the "Walk-in-Center"
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How to uploading vehicles as bulk ?
Complete the template and send to RITBA E-ZPass Customer Service Center address in below or click here to email.
Click here to download Bulk upload template.
Click here to download Plate type reference.
Click here to download vehicle make reference.
Click here to download vehicle reference chart.
Sample
RITBA E-ZPass Customer Service Center
P.O. Box 437
Jamestown, RI 02835.
FAX: (401) 423-7036
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If the above information did not answer your question, please click Contact us for additional assistance.
RITBA