How can I pay for my account?

The most convenient method is to automatically replenish your account by credit card. Login to your account and go to Update Personal Information, Add/Update Credit Card Info and complete Option 1 to change to a credit card replenishment method.

You may also pay by check or money order. Checks and money orders should be made out to E-ZPass and mailed to:
RITBA E-ZPass Customer Service Center
PO Box 52018
Newark, NJ 07101-8218

You may also pay in person at any E-ZPass Customer Walk-In Service Center.

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What happens if my account balance reaches zero?

You have a few options:
Make a one-time payment on the web
Login to your account, go to Update Personal Information, One-time Payment and complete the form.

Mail a payment

Make a payment at the RI E-ZPass Customer Walk-In Service Center
Do not use E-ZPass until your account has been replenished. Take the transponder out of the vehicle or place it in the "read prevention" bag. If you are a credit card customer, your account will be replenished whenever the account balance falls below the replenishment point.

Change your replenishment method to credit card to assure an adequate account balance.

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I currently replenish my account by cash or check and want to switch to credit card. How can I change my replenishment?

Login to your account and go to Update Personal Information, Add/Update Credit Card Info and complete Option 1 to immediately convert your replenishment method to credit card.

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How can I change the credit card on my account?

Login and go to Update Personal Information, Add/Update Credit Card Info and complete Option 1.

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How can I update the expiration date for my credit card?

Login and go to Update Personal Information, Add/Update Credit Card Info and complete Option 2.

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What if I lose the credit card I use to pay my E-ZPass account?

First report the lost card to the credit card issuing company. Then, Login to your account and go to Update Personal Information, Add/Update Credit Card Info and complete Option 1. If you continue to use your E-ZPass without replenishing a negative account balance, you will be charged the toll and an administrative fee.

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Can I see the last payment credited to my account?

Login to your account and go to Account Information.

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I am a credit card customer. Why am I seeing a low balance light when I go through a toll lane?

Your credit card provider may not have authorized a charge to your credit card. To change the credit card used for replenishing your account, Login to your account and go to Update Personal Information, Add/Update Credit Card Info and complete Option 1.

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If the above information did not answer your question, please click Contact Us for additional assistance.